Self storage shouldn’t be complicated, but we understand that many of our clients have questions about the service we provide. We’ve tried to answer some of the more commonly asked ones below, but if there’s anything you need to know that isn’t covered here, please call us on 07831 500166.
HOW BIG ARE THE CONTAINERS?
Our brand new green containers are 8 feet wide by 8 feet high, and 20 feet deep. That’s a total space of 1280 cubic feet for you to fill – plenty of room!
ARE THE CONTAINERS PROTECTED AGAINST CONDENSATION?
Yes, all of our containers have insulated rooves and vents to alleviate the problems caused by condensation.
HOW DO I ACCESS THE SITE?
Access is controlled by a fully automated electric gate. The gate is opened via your mobile phone, and we provide full instructions as to how this works. Please note that your phone will not open the gate outside of our regular opening hours.
CAN I DRIVE RIGHT UP TO MY STORAGE UNIT?
Yes, you can drive right up to your unit, even if you’re using a van. No need for trolleys or loading docks, just offload straight into your unit. There’s plenty of room for turning as well, so don’t worry about getting in and out.
IS THERE ANYTHING I CAN'T STORE IN MY UNIT?
You must not store anything which may be a fire risk or cause damp, condensation or mould. The following items are not permitted: explosives, firearms, ammunition, toxic or pollutant substances, contaminated or otherwise hazardous items. Oil and petrol must be drained from any engines. No live animals are to be stored in the unit. If in doubt, please check with us.
I'M INTERESTED IN RENTING A UNIT - WHAT HAPPENS NEXT?
First of all, you need to pop down and see us on site. We will show you the containers and go over how it all works. Once you’re happy with the arrangements, we will ask you to sign a contract for a minimum period of one month. Please note that there is also a £100 refundable deposit, and we ask for one month’s rent in advance. After that, it’s simply a case of drawing up the Standing Order Mandate that we will then send to the bank for processing. As soon as that’s taken care of, you are signed up! We’ll give you a key for your unit and site access instructions. We try to make the application process as straightforward as possible, but if you have any other questions, please call or text us on 07831 500166.
We are a registered site with insurastore.com, leading self storage online insurers. So if you wish to insure your goods, it’s very easy as it can all be done online. Click the insurastore.com logo to visit their website and get a quick quote.